Privacy Policy

Last Updated: August 13, 2026

This privacy policy describes how we collect, use, store, and protect personal information provided through our website and educational services. We are committed to maintaining the privacy and security of your personal data in accordance with applicable Australian privacy laws.

Information We Collect

We collect information that you voluntarily provide when enrolling in programs, communicating with us, or using our services. This may include:

• Full name and contact information including email address
• Professional background and educational history
• Program selections and learning preferences
• Payment and billing information when processing transactions
• Communications you send to us regarding programs or services

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages visited, and time spent on our site. This data helps us improve user experience and identify technical issues.

How We Use Your Information

Personal information we collect serves the following purposes:

• Processing enrollment applications and managing program access
• Communicating about your enrollment status, program updates, and educational content
• Providing customer support and responding to inquiries
• Processing payments and maintaining financial records
• Improving our educational offerings and website functionality
• Complying with legal obligations and protecting against fraudulent activity
• Sending information about programs that may interest you, with your consent

We do not sell personal information to third parties. We do not use your data for purposes unrelated to providing educational services without obtaining your explicit consent.

Data Sharing and Disclosure

We may share your information with:

• Service providers who assist with payment processing, email delivery, platform hosting, and other operational functions, bound by confidentiality agreements
• Professional instructors and educational staff who require access to provide program services
• Legal authorities when required by law or to protect our rights and safety
• Potential business successors in the event of a merger or acquisition, with notification to affected individuals

Third parties who receive your information are contractually obligated to maintain its confidentiality and use it only for specified purposes.

Data Storage and Security

We implement technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure server environments, access controls, and regular security assessments.

Your data is stored on secure servers located in Australia. We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Enrollment and academic records are maintained according to educational record-keeping requirements.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal retention requirements
• Withdraw consent for marketing communications at any time
• Object to processing of your information for certain purposes
• Request a copy of your data in a portable format

To exercise these rights, contact us at [email protected]. We will respond to verified requests within a reasonable timeframe as required by applicable law.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser, though disabling certain cookies may limit website functionality. For detailed information, please review our Cookies Policy.

Children's Privacy

Our services are designed for adult learners aged 18 and above. We do not knowingly collect information from individuals under 18 years of age. If we become aware that we have inadvertently collected such information, we will promptly delete it.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through website notice or direct communication to enrolled learners. Continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Information

For questions, concerns, or requests regarding this privacy policy or our data practices, please contact:

Privacy Officer
alchecentu
Level 12, Suite 1203
485 La Trobe Street
Melbourne VIC 3000
Australia

Email: [email protected]

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Office of the Australian Information Commissioner.